Legal
Privacy Policy
This Privacy Policy explains how Herc Magnus ("we", "us") collects, uses, and protects your information when you use hercmagnus.com (the "Site") and any related services, including text messaging (SMS) programs. By using the Site you agree to this policy.
Information we collect
We collect information you provide directly, including:
- Contact details: name, email address, and mobile phone number, when you submit a form on the Site (for example an application, a download request, a live session registration, or a contact form).
- Application answers: information you provide when applying for a program, such as your experience level, goals, and availability.
- Messages: the contents of text messages, emails, and chat conversations you exchange with us.
- Usage data: standard technical information such as IP address, browser type, pages visited, and referring URLs, collected automatically when you browse the Site.
How we use your information
- To respond to your inquiries and applications.
- To send you the content, updates, or services you requested.
- To schedule and manage consultation calls, including confirmations and reminders.
- To operate, improve, and secure the Site.
- To comply with legal obligations.
Text messaging (SMS)
If you provide your mobile number and give express consent on one of our forms, we may send you text messages related to your application or inquiry, including replies to your questions, appointment scheduling, booking confirmations, and reminders. Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to opt out. You will receive a single confirmation of your opt-out and no further messages.
- Reply HELP for help, or contact us at the address below.
- Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
Sharing your information
We do not sell your personal information. We share it only with service providers who process it on our behalf to run the Site and our programs, including messaging delivery (for example Twilio), email delivery, scheduling and video conferencing (for example Google Calendar and Zoom), hosting, and analytics. These providers are bound to use your information only to provide their services to us.
We may also disclose information if required by law or to protect our rights, safety, or property.
Data retention
We keep personal information only as long as needed for the purposes above, then delete or anonymize it. You may request deletion at any time (see "Your rights").
Cookies and analytics
The Site may use cookies and similar technologies for basic functionality and to understand how visitors use the Site. You can control cookies through your browser settings.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to withdraw consent to communications at any time. To exercise any of these rights, contact us at the address below and we will respond within a reasonable timeframe.
Children
The Site and our programs are intended for adults. We do not knowingly collect personal information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The effective date above reflects the latest revision. Material changes will be posted on this page.
Contact
Questions about this policy or your data: email [email protected].